What’s New in Arrivy?

Oct 29, 2019

  • Activities tab added to Tasks nav. The Activities tab displays a list of Activities identifying type, details, etc. If an Activity is generated via API (from a CRM system, for example), then the Activity can display additional information such as extra fields, a follow-up Task scheduling date and time, etc.
  • Pipedrive integration can now create Linked Tasks
  • When opening a Task, the nav would be set to Task Details only when the current status was NOT STARTED. There are now a variety of statuses that will result in Task Details being displayed including NOSHOW, LATE, RESCHEDULED

Oct 14, 2019

Oct 2, 2019

  • Fixed some issues where reports were occasionally displaying blanks or zeros
  • Added link to “What’s new in Arrivy?” page in app
  • Formatted Supplies PDF report

Sept 25, 2019

  • Changes that are pushed to a Task via the API now show a </> icon in the Task Journal (and the text “API” on mouseover)
  • Search was added on the Team and Equipment main pages
  • Pipedrive integration add to Settings > Apps & Integrations. Pipedrive is a traditional CRM
  • Improved template for customer recommendations (customer can use to message friends from the web view of their Task)
  • Reminder messages sent are now recorded in the Task Journal

Sept 12, 2019

  • New Task Messages feature introduced. Permits access to Task Journal and messaging interface for the day’s Tasks directly from the Dashboard
  • Supplies feature released. Allows movers to specify packing supplies that go-out and return on a truck and calculates the supplies used as the difference

Aug 26, 2019

  • Provided the ability to specify the hour when a customer reminder is sent out. Previously, it was always sent out at the appointment time (1 or 2 days prior to the appointment)
  • Ability to set working hours for calendar views
  • Added cookie notice to web site

July 15, 2019

  • Extra fields defined in templates can now use dropdown (combo) controls
  • Fixed issue where extra fields defined on a template weren’t showing up in mobile apps
  • Template for forgotten password updated
  • Substantial changes made to login process and to Team member pages to improve process of inviting Team members to Arrivy.
  • Team members have option of using phone number as login name instead of email address (must be selected on first login)
  • SMS or email messages that fail to be sent (bounce) are flagged as such in the Task Journal
  • Unscheduled Tasks that have a date specified are now shown on that date in Calendar views
  • Removed Group dropdown from the Reports where being viewed by a Team member who only has visibility to a single group
  • Task type is now exposed to Zapier integration
  • Added permission to Basic settings that lets companies limit the customer information shared with Field crew via mobile apps
  • Fixed bug where list of custom messages was not displayed in dropdown menus in Customer Messages section of Templates